MASHAIR MANAGEMENT STRATEGY MCQS
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چار آپشن میں سے کسی ایک پر کلک کرنے سے جواب سرخ ہو جائے گا۔
بی ایس-10 سے بی ایس-13 کے اہلکاروں کو عام طور پر حج ڈیوٹی کے لیے کتنے عرصے کے وقفے کے بعد منتخب کیا جائے گا؟
- Once after an interval of one Hajj operation
- Every year
- Once after two Hajj operations
- None of these
اس سوال کو وضاحت کے ساتھ پڑھیں
Explanation
- Officials in BS-10 to BS-13 shall normally be selected once after an interval of one Hajj operation.
- Preference should be given to officials not selected during the immediately preceding Hajj operation.
- This rotation principle promotes fairness and transparency in selection.
- It also provides opportunities for a wider range of eligible officials.
- Selection remains subject to operational requirements.
Last verified on 22-08-2026
کون سے گریڈ کے افسران/اہلکار سیزنل ڈیوٹی اسٹاف کے انتخاب کے لیے بنیادی پول تشکیل دیں گے؟
- BS-09 and below
- BS-10 to BS-13
- BS-14 and above
- None of these
اس سوال کو وضاحت کے ساتھ پڑھیں
Explanation
- Officers/Officials in BS-14 and above shall constitute the primary pool for selection as Seasonal Duty Staff (SDS).
- This category includes Joint Secretaries, Deputy Secretaries, Section Officers, Assistant Directors, and equivalent posts.
- Preference is given to officials having Hajj operational experience.
- They should be capable of performing supervisory and Nazim responsibilities.
- Satisfactory performance in previous official assignments is also preferred.
Last verified on 22-08-2026
حجاج کے لیے طبی عملے کا مقررہ تناسب کیا ہے؟
- 1 doctor + 2 paramedics per 1,000 pilgrims
- 1 doctor + 1 paramedic per 1,000 pilgrims
- 2 doctors + 1 paramedic per 1,000 pilgrims
- None of these
اس سوال کو وضاحت کے ساتھ پڑھیں
Explanation
- The prescribed medical staff ratio is 1 doctor + 2 paramedics for every 1,000 pilgrims.
- This ratio is provided in compliance with the Saudi Taleemat.
- Medical welfare staff are deployed according to operational requirements.
- The selection, training, and deployment of medical staff depend on their duties and responsibilities.
- Welfare staff are also deployed in Makkah and Madinah according to need.
Last verified on 22-08-2026
سعودی تعلیمات کے تحت غیر طبی فلاحی عملے کے لیے مقررہ تناسب کیا ہے؟
- 1 welfare staff per 50 pilgrims
- 1 welfare staff per 100 pilgrims
- 1 welfare staff per 150 pilgrims
- None of these
اس سوال کو وضاحت کے ساتھ پڑھیں
Explanation
- The prescribed ratio for non-medical welfare staff is 1 staff member for every 100 Hujjaj.
- This ratio is specified in accordance with the Saudi Taleemat for facilitating Hujjaj.
- For medical staff, the prescribed ratio is 1 doctor + 2 paramedics per 1,000 pilgrims.
- Welfare staff are deployed according to their duties, responsibilities, and operational requirements.
- The ratio is intended to ensure adequate welfare, information, facilitation, safety, and support services.
Last verified on 22-08-2026
سب سے زیادہ شکایات کس صوبے سے آئیں؟
- A fully integrated digital system with real-time dashboards, prioritization, and automated escalation
- Manual complaint registration only
- Elimination of complaint categorization
- None of these
اس سوال کو وضاحت کے ساتھ پڑھیں
Explanation
- A fully integrated digital Complaint Management System with real-time dashboards, prioritization, and automated escalation is recommended.
- The system should provide real-time visibility of complaint status across operational wings.
- Complaints should be categorized and prioritized according to their urgency and nature.
- Automated escalation mechanisms should ensure timely action on unresolved complaints.
- Complaint analytics should also be used to identify recurring issues and improve future planning.
Last verified on 22-08-2026
شکایات، کال سینٹر، مانیٹرنگ اور خدام پرفارمنس مانیٹرنگ سسٹم کو کس کے ماتحت رکھنے کی سفارش کی گئی ہے؟
- Coordinator Makkah
- Coordinator Madinah
- Director General (OPAP) or Chief Coordinator
- None of these
اس سوال کو وضاحت کے ساتھ پڑھیں
Explanation
- Complaints, Call Centre, Monitoring, and KPMS are recommended to be placed under the Director General (OPAP) or Chief Coordinator.
- The recommendation aims to strengthen centralized oversight, accountability, and answerability.
- These functions cover multiple operational domains and therefore should not remain only under the Coordinator Makkah.
- The NITB is also recommended to redesign the complaint management structure with clear resolution and escalation protocols.
- This arrangement would improve coordination across the Pakistan Hajj Mission.
Last verified on 22-08-2026
حج کے موسم میں کال سینٹر کے لیے کتنی مخصوص گاڑیاں مختص کرنے کی سفارش کی گئی ہے؟
- At least two
- One
- Three
- None of these
اس سوال کو وضاحت کے ساتھ پڑھیں
Explanation
- At least two dedicated vehicles are recommended to be allocated to the Call Centre during the Hajj season.
- These vehicles would provide emergency transportation support for stranded, lost, elderly, or vulnerable pilgrims.
- They would also support rapid field rescue and repatriation during peak Hajj days.
- Dedicated transport would improve the Call Centre’s emergency response capability.
- The recommendation specifically calls for at least two fully equipped operational vehicles.
Last verified on 22-08-2026
زیادہ رش والی نقل و حرکت کے دوران کال سینٹر نے کتنے لاپتہ حجاج کے کیسز درج کیے؟
- 15
- 21
- 25
- None of these
اس سوال کو وضاحت کے ساتھ پڑھیں
Explanation
- The Call Centre logged 21 critical missing pilgrim cases during high-congestion field movements.
- Out of these, 20 lost or vulnerable Hujjaj were successfully reunited with their designated camps.
- This resulted in a near-perfect reunification rate.
- The Call Centre coordinated with the Pakistan Hajj Volunteers Group (PHVG) and camp Nazims.
- Real-time data synchronization helped locate and safely restore missing pilgrims.
Last verified on 22-08-2026
مشاعر کے 5 روزہ مرحلے کے دوران کال سینٹر نے کتنی اہم ہنگامی کالز سنبھالیں؟
- 612
- 712
- 812
- None of these
اس سوال کو وضاحت کے ساتھ پڑھیں
Explanation
- The Call Centre managed 812 critical emergency calls during the 5-day Mashair phase.
- The Call Centre demonstrated strong operational resilience during this high-demand period.
- Call volumes reached their peak on Day 3, with 307 calls.
- Emergency calls included Qurbani verification and missing/lost pilgrim location tracking.
- The Call Centre played a vital role in emergency response and pilgrim assistance.
Last verified on 22-08-2026
ٹول فری کال سینٹر ہیلپ لائن نے حجاج کی تمام معلوماتی درخواستوں اور ہنگامی رپورٹس میں سے کتنے فیصد کو سنبھالا؟
- 35.6%
- 55.6%
- 45.6%
- None of these
اس سوال کو وضاحت کے ساتھ پڑھیں
Explanation
- The Toll-Free Call Centre helpline handled 55.6% of all pilgrim inquiries and emergency reports.
- It became the premier and most vital communication channel of the Pakistan Hajj Mission.
- Its rapid response capability enabled it to manage a large volume of pilgrim communications.
- During the 5-day Mashair phase, it handled 812 critical emergency calls.
- The Call Centre supported guidance, emergency response, tracking, and pilgrim assistance.
Last verified on 22-08-2026
